Postal

About Postal

Postal is your modern, all-in-one virtual mailbox and business address solution. It's designed for entrepreneurs, startups, small businesses, and even established companies who want to simplify their mail management and present a more professional image. The core idea is simple: instead of using a home apartment address or a shared coworking space for your official business mail, you get a dedicated, real street address with Postal. This address can be used for everything from government and IRS correspondence to vendor communications and client checks. But Postal goes far beyond just being an address. It's an AI-powered platform that digitizes your entire postal workflow. Your physical mail is received, securely scanned, and uploaded to your online dashboard. From there, powerful AI helps you understand it instantly by providing summaries, flagging urgent items, and extracting key details like deadlines. This means you can manage your business mail from anywhere in the world, just like email, ensuring you never miss an important document or compliance deadline again. Postal's value proposition is clear: save time, enhance security, ensure compliance, and run your business more professionally with a smarter mailroom.

Features of Postal

AI-Powered Virtual Mailbox

This is the heart of Postal's service. You receive a real, physical street address where all your mail is sent. Instead of it piling up in a box, Postal's team securely scans the exterior of each envelope and uploads it to your private online dashboard. Here, the AI gets to work, providing instant summaries of the contents, highlighting which items are important or urgent, and automatically pulling out critical dates and action items. You can then read the full scanned contents, download them, forward the physical mail, or request it to be shredded—all with a single click, from any device.

AI Mailroom Assistant

This feature supercharges how you handle your mail. Think of it as a smart assistant dedicated to your postal inbox. The AI doesn't just summarize; it analyzes your mail to recommend what steps you should take next. You can even "chat" with your mail, asking the AI specific questions about a document's contents, and it will provide answers with citations from the text. This helps you extract extra information, like invoice numbers or specific terms, without having to manually search through dense documents, saving you immense time and mental energy.

Compliance & Security Framework

Postal is built with business security and privacy in mind. Their entire operation is designed to meet rigorous SOC 2 and HIPAA compliance standards. This means your sensitive mail, which may contain Personal Identifiable Information (PII) or Protected Health Information (PHI), is handled in secure, on-site facilities. This level of security helps your business stay compliant with various privacy laws and gives you and your clients peace of mind that their data is protected from the moment it arrives in your mailbox.

Expert Compliance Services

For tasks that require more hands-on help, Postal offers a dedicated compliance team. When you receive mail related to corporate licensing, state filings, or insurance compliance, you can simply tag the Postal team directly from your dashboard. Their qualified experts will then take over, handling the necessary filings and actions for you. This service acts as an extension of your team, saving you from the complexity and time-sink of managing regulatory paperwork yourself.

Use Cases of Postal

For Startups and New Businesses

Starting a company is exciting but filled with administrative tasks. Postal provides a credible, professional business address to use on all official registrations, from your state formation documents to your IRS EIN application and bank account. This separates your personal and business life instantly. The AI mailbox ensures you never miss a crucial tax notice or legal document, helping you stay compliant from day one without needing a physical office.

For Remote and Distributed Teams

If your team works from different cities or even countries, a central physical mailbox is a headache. Postal solves this by giving your entire company one official address. Everyone with access can view scanned mail online, collaborate on documents, and take action. The AI summaries ensure remote team members are immediately informed about important mail, keeping everyone in the loop no matter where they are located in the world.

For Accounting and Law Firms

These professions handle highly sensitive client documents and strict compliance deadlines. Postal's secure, HIPAA-ready infrastructure ensures client data is protected. The AI's ability to instantly summarize and extract dates from legal notices, court documents, or tax forms allows professionals to triage their workload quickly and accurately, providing faster, more proactive service to their clients.

For International Businesses Expanding to the U.S.

Establishing a U.S. presence can be daunting without a local address. Postal allows international companies to quickly and easily obtain a legitimate U.S. street address for market entry. This address can be used for setting up banking relationships, receiving payments via check, and handling necessary government correspondence, all managed remotely through the easy-to-use digital platform.

Frequently Asked Questions

What is a virtual mailbox?

A virtual mailbox is a service that provides you with a real, physical mailing address. Instead of your mail being delivered to your home or office, it goes to this secure address. The service provider (like Postal) then receives your mail, scans the exterior, and uploads images to your private online account. You can then view the scans, read the contents, and instruct the provider on what to do with each piece—like opening and scanning the inside, forwarding it to you, shredding it, or depositing any checks. It turns physical mail into a digital, manageable workflow.

How does Postal handle check deposits?

When a paper check arrives at your Postal address, the process is simple and digital. First, the envelope is scanned so you can see it in your dashboard. You can then request a deposit. Postal works directly with your bank to process the deposit electronically using secure methods like remote deposit capture or lockbox services. This means you get the funds into your account without ever needing to physically handle the check, speeding up your cash flow significantly.

What does Postal's AI actually do?

Postal's AI acts as your smart mailroom assistant. When a new piece of mail arrives, the AI analyzes it to provide you with an instant, easy-to-read summary of what it is—like "Tax Notice from the IRS" or "Invoice from Vendor X." It flags items that look urgent or important. It automatically finds and highlights key dates, deadlines, and amounts. You can also ask it questions about the document, such as "What is the due date for this invoice?" and it will find the answer directly from the text. It saves you from manually reading every single letter to understand what needs your attention.

Is my mail and data secure with Postal?

Yes, absolutely. Security is a foundational principle for Postal. Their facilities and processes are built to meet high industry standards like SOC 2 and HIPAA, which govern data security and privacy for sensitive information. Your mail is processed in secure, access-controlled locations. Your online dashboard is protected, and your data is handled with strict confidentiality protocols. This ensures that personal and business information, from tax documents to client details, is kept safe and helps your business maintain its own compliance with privacy regulations.