Cosy vs Never Drop

Automated Onboarding Sequences

Save countless hours by automating how you welcome new members. You can create up to 10 distinct welcome message sequences that are sent via Direct Message (DM) when someone joins your Slack. These messages can be scheduled to send immediately or on a delay (minutes, hours, or even months later), and they can be sent from you, a team member, or the Cosy bot. Fully customize the messages with the member's name, links, and emojis to make every welcome feel personal and warm, even if you're asleep.

Automated Member Introductions

Grow engagement naturally by helping your members connect. Cosy can automatically introduce opted-in members to each other in a private, three-person DM (the two members and the Cosy bot). You set the frequency—every 1, 2, 3, or 4 weeks—and choose the day and time. Cosy randomly pairs members to enhance serendipity while avoiding recent matches, and you can customize the introductory message template to kickstart conversations effortlessly.

Searchable Member Directory

Help your community members find and learn about each other without ever leaving Slack. Create a custom directory by selecting up to 10 fields for profiles (like text, single-select, or multi-choice). You can then notify all members to fill out their profiles with one click. New joiners get a gentle nudge 24 hours after arriving. Members can search and filter this directory via the Cosy app or a simple /member-directory slash command.

Content Highlights & Moderation

Instantly surface the most valuable conversations and identify posts that need attention. Use simple slash commands to find the top 10 most engaged messages in a specific channel or across all public channels. You can also quickly pull up a list of public messages that have gone unreplied to, allowing you to jump in and re-ignite discussions. This feature helps you recognize contributors and ensure no great question or idea gets lost in the chatter.

Smart Business Card Scanning

Never Drop allows users to effortlessly scan any business card using their smartphones. The app employs advanced AI-powered Optical Character Recognition (OCR) technology to extract critical contact details, including names, companies, titles, phone numbers, and emails, in just seconds. This feature saves time and reduces the chances of errors that often occur with manual data entry.

Automatic Email Enrichment

Many business cards contain generic email addresses or may lack them entirely. Never Drop addresses this issue by automatically finding and verifying work emails based on the name and company information extracted from the card. This feature ensures that your contact profiles are complete and accurate, eliminating guesswork and manual LinkedIn searches.

Personalized AI Drafting

After scanning a business card and adding context about the conversation, Never Drop generates a personalized follow-up email in under two minutes. The AI drafts emails based on your voice notes and the specifics of your interaction, ensuring that each follow-up feels genuine and tailored rather than generic. Users can review and tweak these emails before sending them with just one tap.

Team Collaboration Dashboard

Never Drop is designed for teams, allowing users to organize scans by event, reassign leads among team members, and track overall activity from a centralized dashboard. This feature promotes collaboration and ensures that no lead falls through the cracks, keeping your sales efforts aligned and efficient.

For Onboarding New Customers

If you use a Slack channel for customer support or success, Cosy ensures every new customer feels personally welcomed and guided from day one. Automate a sequence of DMs that introduces your team, shares key resources, and asks how you can help. This reduces the manual burden on your team while providing a consistent, high-touch onboarding experience that sets the tone for a great customer relationship.

For Building Internal Team Culture

Strengthen connections within your remote or hybrid company. Use Cosy's automated introductions to help employees from different departments meet each other regularly, fostering cross-collaboration and a stronger sense of belonging. The member directory also helps new hires learn about their colleagues' roles, skills, and interests, accelerating their integration into the team.

For Running a Paid Membership Community

Manage and grow your premium community efficiently. Cosy automates the initial welcome and orientation for new paying members, delivering immediate value. The member introductions feature encourages networking, which is a key benefit for members. Meanwhile, surfacing top content helps you identify and reward your most active members, keeping overall engagement high and churn low.

For Moderating Large Public Communities

Keep your large community safe and positive with less manual oversight. Use the content highlight tools to quickly identify highly engaged (or contentious) threads. While Cosy provides tools to flag spam, its automation of welcome and connection tasks frees up your time to focus on proactive community management, nuanced conflict resolution, and fostering healthy discussions instead of just administrative chores.

Trade Shows

At bustling trade shows, sales teams can quickly scan business cards from potential clients, add context about their conversations, and send follow-up emails while still engaging with other attendees. This rapid response can significantly increase conversion rates.

Networking Events

Networking events often involve numerous interactions in a short period. Never Drop enables users to capture leads seamlessly, ensuring they can follow up with personalized messages that reference specific discussions, enhancing rapport with potential clients.

Conferences

Conferences provide valuable opportunities for sales outreach, and with Never Drop, attendees can collect and manage leads efficiently. By organizing scans by event, teams can track their follow-up efforts and measure success post-conference.

Business Dinners

Even in more intimate settings like business dinners, Never Drop proves useful. Users can scan cards and add personal insights about their conversations, making follow-up communications more meaningful and impactful.

Cosy is your all-in-one assistant for building a vibrant, engaged, and well-organized community directly within Slack. Designed for community managers, founders, and team leaders, Cosy automates the repetitive, time-consuming tasks that often bog down community growth, freeing you up to focus on strategy and genuine human connection. Instead of manually welcoming every new member or trying to force interactions, Cosy handles it for you, transforming your Slack workspace from a simple messaging app into a true community hub. Its core value lies in its seamless, Slack-native approach; there's no need for members to visit an external website or learn a new tool. From the moment someone joins, Cosy springs into action with personalized welcome messages. It then fosters meaningful relationships by automatically introducing members to each other, creates a searchable directory to help people network, highlights your best content to boost engagement, and provides moderation tools to maintain a safe space. With a generous free plan and a simple setup, Cosy makes professional community management accessible and effortless, helping you cultivate a warm, active, and connected environment without the manual grind.

Never Drop is a cutting-edge lead-capture app tailored for sales teams who thrive in high-energy environments like trade shows, conferences, and networking events. Its primary goal is to streamline the process of collecting and managing leads, making it easier for sales professionals to convert connections into clients. By allowing users to scan business cards directly with their smartphones, Never Drop eliminates the hassle of manual entry and the risk of losing essential contact information. Once a card is scanned, users can enhance the data with voice notes or text context about their interactions, ensuring that they remember important details about each lead. With advanced AI capabilities, the app generates personalized follow-up emails in under two minutes, helping teams maintain momentum and responsiveness. Integrated seamlessly with popular CRMs such as HubSpot, Never Drop keeps your sales pipeline organized and ready for action. Say goodbye to lost leads and hello to efficient follow-ups that can turn a simple handshake into a closed deal.

How do I install Cosy?

Installing Cosy is simple and takes just a few minutes. Just visit the Cosy website and click the "Install to Slack" button. You'll be guided through the standard Slack app authorization process, where you choose which workspace to add it to and grant the necessary permissions. Once installed, you can immediately start configuring your onboarding sequences and other features from the Cosy dashboard.

Is there a free plan?

Yes! Cosy offers a very generous free plan that supports communities with up to 250 members. This includes access to core features like automated onboarding, member introductions, the member directory, and content highlights. You can use the free plan indefinitely. For communities larger than 250 members, you can start a 30-day free trial of the unlimited members plan to test all features.

Can members opt-out of automated messages?

Absolutely. Member consent and comfort are important. For automated introductions, members must actively opt-in to participate. For onboarding messages and profile prompts, members can simply ignore the initial DM from Cosy. The tool is designed to be helpful, not intrusive, and gives you full control over how and when automated communications are sent.

Does Cosy work outside of Slack?

No, Cosy is built exclusively for Slack. It is a native Slack app, which means all its features—like sending DMs, reading public channel messages for highlights, and creating the directory—operate entirely within your Slack workspace. This ensures a seamless experience for both you and your community members without the need to switch between different platforms or log into a separate dashboard.

What is Never Drop?

Never Drop is a lead-capture app designed for sales teams at events. It allows users to scan business cards, add voice or text context, and automatically generate personalized follow-up emails in under two minutes, enriching contacts with verified work emails and syncing everything to your CRM.

How does business card scanning work?

Simply take a photo of any business card with the Never Drop mobile app. The app uses AI-powered OCR to extract contact details such as name, company, title, phone, and email in seconds. Users can also enter details manually if they prefer.

What types of events is Never Drop suitable for?

Never Drop is ideal for trade shows, conferences, networking events, meetups, and business dinners. It helps users efficiently capture leads and follow up quickly, organizing scans by event for easier tracking.

Do I need the mobile app?

Yes, the mobile app is essential for scanning business cards, recording voice context, and triggering follow-ups on the go. The web dashboard complements the app by allowing team management, scan reviews, and billing configuration. Both platforms work seamlessly together.

Cosy is a Slack app in the productivity and management category that automates community onboarding and member connections. It saves community managers and team leaders hours each week by handling repetitive tasks like welcome messages and introductions directly within Slack. People often look for alternatives to tools like Cosy for various reasons. This could be due to budget constraints, a need for features beyond Slack automation, or a requirement to manage communities on other platforms like Discord or Microsoft Teams. It's a normal part of finding the perfect fit for your team's unique workflow. When evaluating alternatives, focus on what matters most for your community. Key considerations include the core platforms supported, the specific automation features offered, the overall pricing and value, and how easy the tool is to set up and use. Prioritizing these elements will help you find a solution that grows with your community.

Never Drop is an innovative lead-capture app designed for sales teams, particularly in fast-paced environments like trade shows and networking events. It falls under the Productivity & Management category, aiming to streamline the process of collecting and managing leads. Users often seek alternatives to Never Drop for various reasons, such as pricing considerations, specific feature requirements, or compatibility with different platforms. When searching for an alternative, it's essential to evaluate the core features that matter most to your business, such as ease of use, integration capabilities with existing tools, and the efficiency of lead management. Consider what additional functionalities you may need, like advanced analytics or customization options, to ensure you choose a solution that meets your unique requirements.