Cosy

About Cosy

Cosy is a powerful Slack app designed to transform your workspace into a vibrant, engaged, and well-organized community, all while saving you hours of manual effort every week. It's built specifically for community managers, founders, and team leaders who use Slack as their primary hub for members, customers, or internal teams. The core value of Cosy lies in its ability to automate the most time-consuming community management tasks directly within Slack, so you can focus on strategy and meaningful interactions instead of repetitive admin work. From the moment a new member joins, Cosy takes over with personalized welcome sequences. It then fosters connections by automatically introducing members to each other, builds a searchable directory to help people network, surfaces your best content to boost engagement, and keeps the space safe with smart moderation tools. It's a complete, Slack-native toolkit that makes community management feel less like a chore and more like a joy, helping you cultivate a warm, active, and connected environment effortlessly.

Features of Cosy

Automate Onboarding

Welcome every new member perfectly, even while you sleep. You can create and automate up to 10 distinct welcome DM sequences that trigger as soon as someone joins your Slack. These messages can be sent from you, a team member, or the Cosy bot, and are fully customizable with the member's name, links, and emojis. You control the timing, setting delays from immediately to months in the future. This ensures no one is ever left hanging, providing a warm, consistent first impression that saves you hours of manual greeting and follow-up.

Connect Your Members

Grow engagement by fostering serendipitous connections between your community members. Cosy can automatically introduce opted-in members to each other via a 3-person DM that includes both members and the Cosy bot. You customize the intro message, then set the cadence—every 1, 2, 3, or 4 weeks—and the specific weekday and time. The tool randomly pairs members while avoiding recent matches, sparking conversations and relationships on autopilot, much like a virtual coffee chat system built right into your DMs.

Member Directory

Create a searchable network of your community without anyone leaving Slack. You can design a custom directory by selecting up to 10 fields for profiles, including text, single-select, and multi-choice options. With one click, you can notify all members to fill out their profiles, and new joiners get a gentle nudge 24 hours after arriving. Members can then use the /member-directory command or the Cosy app to search by keywords and filter for completed profiles, making it easy to find the right people and expertise.

Content Highlights & Moderation

Instantly surface your community's best content and identify potential issues with simple slash commands. Use /most-engaged-messages to find top posts in a channel, or /most-engaged-messages-all for highlights across all public channels. Use /unreplied-messages to find posts needing attention. For safety, Cosy's moderation automatically detects duplicate posts (a common spamming technique) and abusive language, helping you maintain a positive environment without constant manual monitoring.

Use Cases of Cosy

For Onboarding New Members or Employees

Perfect for welcoming new members to a customer community or new hires to an internal team. Instead of manually sending welcome messages and resources, set up a Cosy sequence that delivers a warm greeting, important links, and follow-up questions over days or weeks. This ensures every person feels valued from day one and receives consistent information, freeing up leaders to focus on more personal introductions and training.

For Building Networking & Serendipity

Ideal for member-based communities, professional groups, or large companies where cross-departmental connection is valuable. By automating 1:1 introductions between members who opt-in, you break the ice and encourage organic networking. This turns a passive member list into an active network where people can share ideas, collaborate, and build professional relationships without requiring event planning from the community manager.

For Creating a Live Knowledge & Skills Directory

Transform your Slack into a discoverable talent and resource hub. By building a custom member directory with fields for skills, interests, and locations, members can easily find who can help with a coding problem, give feedback on a design, or connect locally. This empowers members to self-serve and find collaborators, reducing the number of "does anyone know...?" posts and strengthening the community's collective knowledge.

For Community Health & Engagement Analysis

Great for managers who need to quickly gauge the health and activity of their community. Instead of scrolling through endless channels, use the slash commands to instantly find the most engaged conversations and celebrate them, or to identify unanswered questions that need a moderator's attention. This provides actionable insights to boost engagement and ensure no member's contribution goes unnoticed.

Frequently Asked Questions

How does the automated onboarding work?

When a new member joins your Slack workspace, Cosy automatically triggers the welcome DM sequence you've configured. You can set up to 10 different messages with fully customizable content and timing delays (e.g., send a welcome immediately, a resource guide after 1 hour, and a check-in after 3 days). The messages can appear to come from you, a teammate, or the Cosy bot. If sent from a person, the new member can reply directly to continue the conversation.

Are member introductions opt-in?

Yes, member introductions are completely opt-in. Community members will only be automatically introduced to each other if they have chosen to participate. As an admin, you can promote the feature, and members can control their participation through their settings. This ensures privacy and comfort, making connections feel organic and welcome rather than intrusive.

How do members access and search the Member Directory?

Members can access the directory in two easy ways. They can open the Cosy app directly within Slack, or they can simply type the /member-directory slash command in any public channel. This will provide them with a link to the directory where they can search for keywords (like "marketing" or "Python") and filter the list to show only members who have filled out their profiles.

What does Cosy's moderation detect?

Cosy's moderation tools are designed to help you maintain a safe and spam-free community. They automatically scan public messages for two key issues: duplicate posts (where the same message is sent repeatedly, a common spamming technique) and abusive language. When detected, these are flagged for your review, allowing you to take action quickly without having to read every single message manually.

Pricing of Cosy

Cosy offers a free plan for communities with up to 250 members. For larger communities or access to all features with unlimited members, they offer a paid plan with a 30-day free trial. You can start by installing the app directly to your Slack workspace to explore the free tier and begin your trial for the unlimited plan.