Cosy

Cosy is your all-in-one assistant for building a vibrant, engaged, and well-organized community directly within Slack. Designed for community managers, founders, and team leaders, Cosy automates the repetitive, time-consuming tasks that often bog down community growth, freeing you up to focus on strategy and genuine human connection. Instead of manually welcoming every new member or trying to force interactions, Cosy handles it for you, transforming your Slack workspace from a simple messaging app into a true community hub. Its core value lies in its seamless, Slack-native approach; there's no need for members to visit an external website or learn a new tool. From the moment someone joins, Cosy springs into action with personalized welcome messages. It then fosters meaningful relationships by automatically introducing members to each other, creates a searchable directory to help people network, highlights your best content to boost engagement, and provides moderation tools to maintain a safe space. With a generous free plan and a simple setup, Cosy makes professional community management accessible and effortless, helping you cultivate a warm, active, and connected environment without the manual grind.

Automated Onboarding Sequences

Save countless hours by automating how you welcome new members. You can create up to 10 distinct welcome message sequences that are sent via Direct Message (DM) when someone joins your Slack. These messages can be scheduled to send immediately or on a delay (minutes, hours, or even months later), and they can be sent from you, a team member, or the Cosy bot. Fully customize the messages with the member's name, links, and emojis to make every welcome feel personal and warm, even if you're asleep.

Automated Member Introductions

Grow engagement naturally by helping your members connect. Cosy can automatically introduce opted-in members to each other in a private, three-person DM (the two members and the Cosy bot). You set the frequency—every 1, 2, 3, or 4 weeks—and choose the day and time. Cosy randomly pairs members to enhance serendipity while avoiding recent matches, and you can customize the introductory message template to kickstart conversations effortlessly.

Searchable Member Directory

Help your community members find and learn about each other without ever leaving Slack. Create a custom directory by selecting up to 10 fields for profiles (like text, single-select, or multi-choice). You can then notify all members to fill out their profiles with one click. New joiners get a gentle nudge 24 hours after arriving. Members can search and filter this directory via the Cosy app or a simple /member-directory slash command.

Content Highlights & Moderation

Instantly surface the most valuable conversations and identify posts that need attention. Use simple slash commands to find the top 10 most engaged messages in a specific channel or across all public channels. You can also quickly pull up a list of public messages that have gone unreplied to, allowing you to jump in and re-ignite discussions. This feature helps you recognize contributors and ensure no great question or idea gets lost in the chatter.

For Onboarding New Customers

If you use a Slack channel for customer support or success, Cosy ensures every new customer feels personally welcomed and guided from day one. Automate a sequence of DMs that introduces your team, shares key resources, and asks how you can help. This reduces the manual burden on your team while providing a consistent, high-touch onboarding experience that sets the tone for a great customer relationship.

For Building Internal Team Culture

Strengthen connections within your remote or hybrid company. Use Cosy's automated introductions to help employees from different departments meet each other regularly, fostering cross-collaboration and a stronger sense of belonging. The member directory also helps new hires learn about their colleagues' roles, skills, and interests, accelerating their integration into the team.

For Running a Paid Membership Community

Manage and grow your premium community efficiently. Cosy automates the initial welcome and orientation for new paying members, delivering immediate value. The member introductions feature encourages networking, which is a key benefit for members. Meanwhile, surfacing top content helps you identify and reward your most active members, keeping overall engagement high and churn low.

For Moderating Large Public Communities

Keep your large community safe and positive with less manual oversight. Use the content highlight tools to quickly identify highly engaged (or contentious) threads. While Cosy provides tools to flag spam, its automation of welcome and connection tasks frees up your time to focus on proactive community management, nuanced conflict resolution, and fostering healthy discussions instead of just administrative chores.

How do I install Cosy?

Installing Cosy is simple and takes just a few minutes. Just visit the Cosy website and click the "Install to Slack" button. You'll be guided through the standard Slack app authorization process, where you choose which workspace to add it to and grant the necessary permissions. Once installed, you can immediately start configuring your onboarding sequences and other features from the Cosy dashboard.

Is there a free plan?

Yes! Cosy offers a very generous free plan that supports communities with up to 250 members. This includes access to core features like automated onboarding, member introductions, the member directory, and content highlights. You can use the free plan indefinitely. For communities larger than 250 members, you can start a 30-day free trial of the unlimited members plan to test all features.

Can members opt-out of automated messages?

Absolutely. Member consent and comfort are important. For automated introductions, members must actively opt-in to participate. For onboarding messages and profile prompts, members can simply ignore the initial DM from Cosy. The tool is designed to be helpful, not intrusive, and gives you full control over how and when automated communications are sent.

Does Cosy work outside of Slack?

No, Cosy is built exclusively for Slack. It is a native Slack app, which means all its features—like sending DMs, reading public channel messages for highlights, and creating the directory—operate entirely within your Slack workspace. This ensures a seamless experience for both you and your community members without the need to switch between different platforms or log into a separate dashboard.

Cosy offers a straightforward pricing model to suit different community sizes. The Free Plan is available for communities with up to 250 members and includes access to all core features. For growing communities, you can start a 30-day free trial of the Unlimited Members Plan. After the trial, this plan requires a paid subscription to continue for workspaces with more than 250 members. Specific monthly or annual costs for the unlimited plan are available on the Cosy website.