Paperchat - AI customer support

Paperchat is an AI-powered customer support platform that helps businesses and individuals create custom chatbots and document assistants trained on their own data. Whether you have files, a website, a knowledge base, or simple text documents, Paperchat can read, search, summarize, and answer questions conversationally. This means you can build a smart assistant that understands your products, services, and unique business needs without writing a single line of code.

The platform uses advanced large language models to deliver accurate, sourced responses in over 95 languages. It also comes with built-in analytics, no-code integrations, and human handover capabilities. This makes it perfect for businesses looking to automate customer support, collect leads, and get instant insights from their documents. Paperchat is designed for everyone from small business owners and e-commerce store managers to researchers and teams who want to speed up their workflow.

With Paperchat, you can say goodbye to repetitive questions and hello to happier customers. Your chatbot can handle common inquiries, make intelligent suggestions, and even hand off complex issues to your human team when needed. The best part? You can get started for free with no credit card required. Simply upload your data, and Paperchat will train your chatbot in minutes. It is a beginner-friendly tool that empowers you to provide 24/7 support, boost sales, and save valuable time and resources.

Custom Training on Your Data

Your chatbot is trained on your own files, website, knowledge base, or natural language text. It learns about your products and services, understands your customers, and can make intelligent suggestions. This ensures every response is relevant and accurate to your specific business.

Analytics and Reporting

Review all chatbot conversations and use advanced analytics to identify trends, uncover common user queries, and optimize your chatbot performance. You can see what your customers are asking most and adjust your training data or responses to improve satisfaction.

Multilingual AI Models

Your chatbot can speak over 95 languages. It understands everything from complex queries to informal remarks and responds in the appropriate language. This makes it easy to serve customers from around the world without hiring multilingual support staff.

No-Code Integrations

Connect Paperchat to your favorite no-code platforms to automate your workflows. Integrate with tools like Shopify, Webflow, Wix, Framer, WordPress, and WooCommerce. This allows you to sync your chatbot with your existing systems and streamline your operations effortlessly.

Automating E-commerce Customer Support

For online stores, Paperchat can answer common questions about shipping, returns, product details, and order status. It learns from your product catalog and policies, providing instant, accurate answers. This reduces the workload on your human team and keeps customers happy around the clock.

Collecting and Qualifying Leads

Paperchat can engage website visitors, ask qualifying questions, and collect contact information. It acts as a friendly sales assistant that never sleeps, helping you capture leads even when your team is offline. You can then follow up with these leads through your CRM or email.

Internal Knowledge Base Assistant

Teams can use Paperchat as an internal document assistant. Upload your company policies, training manuals, or research papers. Employees can then ask questions and get instant summaries or answers. This speeds up onboarding, research, and everyday decision-making.

Human Handover for Complex Issues

When a customer query is too complex for the AI, Paperchat can seamlessly hand over the conversation to a human agent. This ensures that difficult issues are resolved by a real person while the chatbot handles routine questions. It is the best of both worlds for customer satisfaction.

What is Paperchat?

Paperchat is an AI-powered chat platform that lets you build custom chatbots trained on your own data. It can read, search, summarize, and answer questions from your files, website, or knowledge base. It is designed to automate customer support, collect leads, and provide instant insights without any coding required.

Do I need a website to use Paperchat?

No, you do not need a website. You can train your chatbot using files, text documents, or a knowledge base. This makes Paperchat useful for internal teams, researchers, or anyone who wants a smart assistant for their documents, even without a public website.

Do I need an OpenAI API key?

No, you do not need to provide your own OpenAI API key. Paperchat uses its own large language models to power your chatbot. This means you can get started immediately without any extra setup or technical configuration.

Is there a trial period for the paid plans?

Yes, Paperchat offers a free plan to get started with no credit card required. For paid plans, there is a trial period so you can test the advanced features before committing. Check the pricing page for the latest details on trial duration and plan options.

Paperchat offers a free plan that allows you to get started without any upfront cost or credit card. For businesses that need more advanced features, higher usage limits, or additional integrations, paid plans are available. These plans scale with your needs, from small teams to large enterprises. You can visit the Pricing page on the Paperchat website to see the specific tiers, monthly costs, and what each plan includes. There is also a trial period for paid plans so you can test everything before you buy.