Twig

About Twig

Twig provides a powerful AI assistant that promptly resolves customer queries, benefiting both users and support agents. With features such as integrated session memory and API call capabilities, Twig enhances customer experience and support team efficiency, making it an indispensable tool for businesses seeking to elevate their service quality.

Twig offers flexible pricing plans to suit different business needs. Starting at $500/month for enterprise features, plans include unlimited user seats and AI responses. Users can upgrade for customized features, ensuring they get the most out of their AI assistant, optimizing customer support at every level.

Twig's user interface is designed for seamless navigation, featuring an intuitive layout that enhances the user experience. Its user-friendly elements, like built-in templates and analytics dashboards, enable support agents to efficiently manage customer interactions. This streamlined design makes Twig a standout solution in customer support software.

How Twig works

Users begin by signing up with Twig, where onboarding includes easy setup and customization. Once set up, they navigate through a user-friendly dashboard to access features such as instant AI responses, API integrations, and session memory capabilities. Twig assists both users and support agents in real-time, ensuring swift resolution of inquiries, all while capturing valuable insights for continuous improvement.

Key Features for Twig

Instant AI Responses

Twig's instant AI responses provide users with immediate answers to their queries, enhancing customer satisfaction. By integrating real-time data, Twig allows support agents to focus on more complex issues, increasing efficiency and reducing resolution times for customer inquiries, making it vital for customer support.

Session Memory

Twig's session memory feature boosts interaction quality by recalling previous user interactions, enabling more personalized responses. This enhances the efficiency of support agents and provides users with continuous engagement, a unique advantage that sets Twig apart as an AI assistant for customer service.

API Integration

Twig supports seamless API integration, allowing businesses to pull data from external sources. This feature enhances Twig's AI capabilities, enabling tailored responses based on user-specific data and operational needs, thus delivering a more efficient and customized support experience for end-users.