Social Intents
About Social Intents
Social Intents is designed to transform customer interactions through innovative live chat and AI chatbot solutions. Targeting small businesses and organizations utilizing Microsoft Teams, Slack, Google Chat, and Zoom, it simplifies customer service operations while enhancing user satisfaction via real-time support.
Social Intents offers tiered subscription plans starting at $39 per month, providing essential features like multiple chat widgets and unlimited agents. The Pro plan delivers enhanced capabilities, supporting up to 5,000 chat conversations per month, making it a valuable investment for growing businesses.
The user interface of Social Intents is intuitively designed for seamless navigation. With easy access to chat management tools and customization options, users can effortlessly engage with website visitors while enhancing their customer service efficiency and satisfaction through streamlined processes.
How Social Intents works
Users begin with Social Intents by registering for a free trial, allowing easy setup within minutes. After integration with Microsoft Teams, Slack, or other chat tools, users embed the live chat widget on their websites. They can manage conversations effortlessly, ensuring prompt support and efficient engagement with visitors.
Key Features for Social Intents
Hybrid AI Chatbots
Social Intents' hybrid AI chatbots offer an innovative approach to customer service, efficiently handling inquiries while seamlessly transferring conversations to human agents when necessary. This unique feature enhances user experience and promotes customer satisfaction by ensuring timely responses to important queries.
Real-Time Customer Support
Real-time customer support is a standout feature of Social Intents, enabling businesses to interact with visitors through familiar platforms like Microsoft Teams and Slack. This functionality significantly enhances customer satisfaction while streamlining communication, helping agents respond to inquiries promptly from the tools they already use.
Customizable Chat Widgets
Social Intents provides customizable chat widgets that enhance branding and user engagement. Users can tailor chat appearance and functionality, enabling businesses to offer personalized experiences to website visitors, fostering stronger relationships and increasing conversion rates through effective communication.
