Perfect Wiki

An AI-powered help center integrated into Microsoft Teams for company knowledge management.
August 13, 2024
Web App
Perfect Wiki Website

About Perfect Wiki

Perfect Wiki streamlines knowledge sharing within Microsoft Teams, enabling teams to create a robust AI-driven help center. This innovative platform helps users manage and access vital company information effortlessly. By allowing AI-assisted responses to common queries, Perfect Wiki significantly improves efficiency and collaboration among colleagues and customers.

Perfect Wiki offers tiered pricing plans catering to various business needs—starting with the Pro plan at $79/month for small teams to the Ultimate plan at $419/month for large enterprises. Each tier includes increasing user and knowledge base limits, alongside professional support, making it adaptable and cost-effective for every organization’s needs.

Perfect Wiki features an intuitive and user-friendly interface that enhances navigation for users. Its sleek design promotes easy access to documents, FAQs, and support materials while ensuring a seamless experience within Microsoft Teams. This focus on usability helps users find information quickly, elevating the overall engagement with the platform.

How Perfect Wiki works

Users start by onboarding with Perfect Wiki, integrating it directly into their Microsoft Teams environment. Once set up, teams can view, create, and edit content, including SOPs and FAQs, all within Teams. The AI chatbot assists in answering queries, while users can generate detailed reports to identify content gaps and drive improvements in knowledge management.

Key Features for Perfect Wiki

AI Chatbot Integration

The AI Chatbot in Perfect Wiki provides instant responses to user queries based on company information, enhancing interaction and support efficiency. By leveraging AI-generated answers, the platform reduces the time spent seeking information, thereby optimizing workflows and improving employee satisfaction within Microsoft Teams.

Dynamic Knowledge Management

Perfect Wiki allows users to create and manage multiple knowledge bases tailored to various teams or departments. This feature ensures that information stays organized and relevant, allowing for efficient access to resources and fostering collaboration across different aspects of the organization’s knowledge landscape.

AI-Powered Weekly Reports

Perfect Wiki generates AI-powered weekly reports that provide insights into content engagement and user activity. This feature identifies popular topics, content gaps, and areas needing updates, helping teams continuously refine their knowledge base and maintain it as a trusted source of information.

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