My AskAI

My AskAI provides AI-driven customer support to reduce ticket volume and improve efficiency.
August 6, 2024
Web App
My AskAI Website

About My AskAI

My AskAI is designed to revolutionize customer support for businesses by integrating AI agents with existing tools like Intercom and Zendesk. This platform enhances efficiency, providing immediate, accurate responses to customer inquiries, ultimately freeing up human agents to tackle more complex issues and improve customer satisfaction.

My AskAI offers flexible pricing plans, including a free trial for new users. Paid plans provide added benefits such as advanced integrations and priority support. Upgrading allows businesses to maximize efficiency, with options tailored to different sizes and needs, ensuring comprehensive customer support without the need for additional hires.

The user interface of My AskAI is designed for simplicity and efficiency, enabling seamless navigation through its features. With an intuitive layout and easy integration options, users can quickly set up their AI agents and access insights, enhancing overall productivity within customer support workflows.

How My AskAI works

Users begin by creating their AI agent on My AskAI, which involves onboarding by syncing help documentation from their websites. The AI then learns from this data to provide instant responses to customer queries. Users can refine the AI’s capabilities, monitor conversations, and track performance metrics to ensure effective support.

Key Features for My AskAI

AI Customer Support Agent

The AI customer support agent from My AskAI offers 24/7 assistance by learning from your help docs. It effectively answers queries instantly, deflecting 75% of requests. This unique feature allows your support team to concentrate on more complex issues, enhancing customer satisfaction and reducing response times.

AI to Human Handover

My AskAI facilitates seamless transitions from AI agents to human representatives, preserving conversation context. This unique handover process enhances user experience, ensuring customers receive consistent support without repeating issues. Benefit from smooth communication and higher efficiency in resolving complex customer inquiries.

Actionable Insights Dashboard

The Insights Dashboard by My AskAI automatically groups customer interactions, highlighting trends and issues. This feature helps teams prioritize fixes and enhancements based on real-time insights, enabling data-driven decisions. Harness these actionable insights to continuously improve support strategies and boost customer satisfaction.

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