Desku
About Desku
Desku revolutionizes customer service for E-commerce and SaaS businesses by integrating AI-powered solutions. With automated responses to common inquiries and seamless communication across channels, Desku enhances user experience, improves team efficiency, and provides valuable insights, solving the challenges of customer engagement.
Desku offers a range of transparent pricing plans, starting with a Free Forever Plan, ensuring accessibility for all business sizes. Paid subscriptions provide enhanced features and support, offering significant value to users. Upgrade options unlock advanced functionalities, driving optimal customer engagement and satisfaction.
The user interface of Desku is designed for seamless navigation, featuring easy access to its comprehensive tools. With a clean layout and intuitive design, users can efficiently manage interactions and customer inquiries. Desku simplifies the customer support journey, enhancing the overall user experience.
How Desku works
Users begin by signing up for Desku, followed by a quick onboarding process that familiarizes them with the platform. They can then easily navigate to features like live chat, ticket management, and AI automation. This user-friendly approach ensures that teams can efficiently support customers, transforming their engagement strategy.
Key Features for Desku
AI Co-Pilot for Teams
The AI Co-Pilot for Teams feature in Desku empowers customer support agents by automating ticket responses and actions based on existing knowledge bases. By streamlining these processes, Desku enables teams to enhance productivity, focus on more complex inquiries, and improve overall service quality.
No Code Chatbot Builder
Desku’s No Code Chatbot Builder allows users to create customer support bots effortlessly. This feature empowers businesses to automate responses and provide 24/7 assistance without any coding knowledge, ensuring that customers receive timely help, enhancing satisfaction and loyalty.
Knowledgebase Creation
Desku's Knowledgebase Creation tool enables businesses to develop a self-service information hub. This feature equips customers with relevant information, reducing support queries by 40%, while ensuring brand consistency and easy accessibility across devices, making it a vital resource for customer assistance.
