Canny

About Canny

Canny is a leading customer feedback management tool designed to help businesses gather, analyze, and prioritize feature requests. Targeting product managers and teams, Canny enables users to centralize feedback, uncover insights, and create actionable roadmaps, enhancing decision-making and product development efficiency.

Canny offers flexible pricing plans tailored to different team sizes, starting with a free demo. Paid tiers provide advanced features like automation and integrations, delivering enhanced value for teams seeking to streamline feedback management. Upgrading unlocks deeper insights and improved collaboration among users.

Canny's user-friendly interface is designed for ease of navigation, ensuring a seamless experience for users. With an intuitive layout and customizable features, Canny promotes efficient feedback collection and analysis, enhancing user engagement and satisfaction as users interact with the platform and their data.

How Canny works

Users start by signing up for Canny, where they can quickly set up a feedback portal for their customers. They gather feature requests, merge duplicates, and analyze insights directly through the dashboard. Users can prioritize requests based on custom scoring algorithms, build public or private roadmaps seamlessly, and share updates with stakeholders, simplifying product development processes.

Key Features for Canny

Automated Feedback Collection

Canny's automated feedback collection feature enables users to capture customer insights effortlessly. By integrating with support tools and using Autopilot capabilities, Canny streamlines the feedback process, helping businesses quantify and prioritize ideas effectively to make informed product decisions.

Prioritization Scoring

Canny's prioritization scoring feature allows users to develop custom formulas that automatically score feedback and feature requests. This unique capability helps teams focus on high-impact features, ensuring that development resources are allocated efficiently, thus significantly enhancing product management.

Public and Private Roadmaps

Canny offers both public and private roadmaps, allowing users to share progress transparently or keep it internal. This unique feature fosters trust with customers while keeping teams aligned on priorities, ultimately enhancing the overall product development process and engagement.