Backtrack

Backtrack helps users record and organize past conversations for improved productivity and lead management.
August 13, 2024
Mobile App, Web App
Backtrack Website

About Backtrack

Backtrack is a powerful AI booth sales assistant that enhances lead capture for exhibitors. It records conversations on-demand, providing instant audio transcriptions and summaries that streamline follow-up processes. Backtrack helps users to not only retrieve missed information but also enriches CRM data for improved sales management.

Backtrack offers flexible pricing plans, including a free tier for casual users and premium options for advanced features dedicated to serious exhibitors. Each subscription provides evolving AI capabilities, automated summaries, and CRM integration, ensuring users maximize their event leads while enjoying tailored pricing benefits.

Backtrack's user interface is designed for maximum efficiency and ease of use. Its seamless layout allows users to navigate effortlessly through features like audio recording and summary generation. With intuitive controls and clear categorization, Backtrack enhances the user experience, making lead capture straightforward and efficient.

How Backtrack works

Users begin by downloading Backtrack, running it in the background during events. It captures the last 5-20 minutes of conversations whenever prompted, allowing users to save crucial information effortlessly. After a conversation, business cards or emails can be photographed or entered, automatically generating AI summaries and integrating lead data into existing CRM systems with ease.

Key Features for Backtrack

AI-Driven Audio Capture

The AI-driven audio capture feature of Backtrack ensures exhibitors never miss vital information during conversations. By recording and summarizing discussions on-demand, Backtrack allows users to focus on interaction rather than note-taking, enhancing the efficiency of lead management and follow-ups.

Seamless CRM Integration

Backtrack’s seamless CRM integration automatically uploads leads’ information, streamlining the follow-up process. Users benefit from reduced manual entry and enhanced productivity, as Backtrack intelligently links conversations to their existing CRM workflows, ensuring no lead is left unattended post-event.

Retroactive Audio Recording

Backtrack features retroactive audio recording that captures conversations from the last several minutes when prompted by users. This innovative capability allows exhibitors to retrieve key insights later, ensuring that critical information is never lost and providing a competitive edge during follow-ups.

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